Terms & Conditions
Tour Reservations:
Our guests can make tour reservations via www.happytoursturkey.com website or through our call center.
Upon reservation, tour details, pricing, and cancellation policy will be clearly stated to our guests.
After confirmation, our guests will receive a reservation confirmation email detailing all aspects of the tour.
Payments:
Payment for tour reservations can be made at the time of booking or at any time thereafter.
Payments can be made online with a credit or debit card, via bank transfer, or during the scheduled meeting appointment.
In addition to tour fees, our guests may be required to pay for any additional services.
Cancellation and Refund Policy:
Guests wishing to cancel tour reservations must adhere to our cancellation policy.
Cancellation requests not made within the specified period before the start of the tour may incur a certain cancellation fee.
Our guests may request a refund for canceled tours. Refund procedures are processed in accordance with our cancellation policy.
General Conditions:
Guests are expected to follow instructions and adhere to safety rules.
Tour itineraries and activities may change due to weather conditions and other variables. In such cases, our guests are informed, and necessary arrangements are made.
All participants acknowledge that Happy Tours Turkey is not liable for any accidents that may occur during the tour.
User Agreement
1. Definition and Acceptance
a. This User Agreement sets forth the rules and conditions applicable to the use of www.happytoursturkey.com website.
b. By using this website, you agree to the following terms and conditions.
2. Terms of Service
a. The website provides customers with the service of making tour reservations and completing payment transactions.
b. Users must use the website for lawful purposes only.
3. Privacy and Security
a. Customer information is protected and not shared by the privacy policy.
b. Necessary measures are taken to ensure the security of customer information.
4. Disclaimer of Liability
a. The website is not responsible for the quality of services provided by third-party service providers.
b. Customers assume their responsibilities when making tour reservations.
5. Jurisdiction and Applicability
a. This User Agreement is subject to the laws of the Republic of Turkey.
b. In case of any dispute, courts in Turkey have jurisdiction.
